Store Policy

At our store, we believe in transparency and providing our customers with the best shopping experience possible. To ensure a smooth and hassle-free experience for everyone, we have implemented a set of non-negotiable store policies. We kindly ask that you read and understand these policies before making a purchase.

Return Policy

Our return policy is intended to safeguard both our customers and our business. As the garments are custom-made and personalized for each order, the purchased item cannot be returned and is considered a final sale.

Shipping Policy

We strive to deliver your order in a timely manner and provide you with accurate tracking information. Our shipping policy ensures that your package is handled with care and reaches you in the best possible condition.

Upon placing your order, our team will handle processing, creation, and shipping within a 2-4 week time-frame, with expedited service available for a 1-2 week turnaround (additional fee). You will receive a confirmation email with tracking details once your package is on its way. Please note that shipping times may vary depending on your location and the shipping method selected at checkout.

In the unlikely event that your package is lost or damaged during transit, please contact the shipping carrier to resolve the issue and once the package is with the carrier we are no longer responsible for your package because it is then out of our control.

Privacy Policy

Your privacy is of utmost importance to us. Our privacy policy outlines how we collect, use, and protect your personal information. We adhere to strict security measures to safeguard your data and ensure that it is used only for the purpose of processing your order and providing you with the best possible service.

We do not sell or share your personal information with third parties without your consent, except as required by law or to fulfill your order. By shopping with us, you agree to our privacy policy and consent to the collection and use of your personal information as outlined.

If you have any questions or concerns regarding our store policies, please don't hesitate to contact our customer support team. They are available to assist you and provide further clarification.

Thank you for choosing our store. We appreciate your business and look forward to serving you again in the future.